Personal care with dignity
Help with bathing, dressing, grooming, oral hygiene and toileting, given privately and at the resident's own pace, following their individual care plan.
Elderly residential care · Biratnagar
A home where your parents are cared for with dignity
Saptakoshi Nursing Home gives elderly people round-the-clock care, nourishing meals and good company, so families can be sure their loved ones are safe, comfortable and respected every day.
- Care staff on duty 24 hours
- Visiting daily, 9 am – 5 pm
- Binayak Marg, Biratnagar
About us
About Saptakoshi Nursing Home
Seven rivers, one home.
Our name comes from the Saptakoshi, the seven rivers that join to become the Koshi, the great river of eastern Nepal. That is what we try to do here. Residents come to us from different families, towns and backgrounds, and over time they become one household.
Many families in Biratnagar and across Koshi Province have children working abroad or in other cities, and older parents who need more help than one person can give at home. We give that help with patience and respect. Residents keep their own routines, festivals and faith, and families stay part of their lives.
Our care
Care built around each resident, not around a routine.
Medication support
Medicines given on time, as the doctor prescribed. Trained staff give reminders or supervise each dose, write down every dose given, and our senior nurses check the records.
Safe mobility & transfers
Hoists, adjustable beds and wheelchairs, used with safe-handling methods, so residents can move between bed, chair and bathroom without risk of falls.
Daily wellbeing checks
Staff watch for changes in appetite, mood, sleep and health throughout the day. If something changes, our nursing team acts quickly and we tell the family.
Meals, company & festivals
Home-style meals, shared tea times and conversation. We celebrate Dashain, Tihar and other festivals together, so residents stay connected to the life they know.
Why families choose us
Steady, accountable care that families can trust.
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Trained care staff, day and night
Someone is always awake, on duty and close by, including at night.
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A care plan for every resident
Agreed with the family before admission and updated as needs change.
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Written records and shift handovers
Each shift writes down care given and hands over to the next, so nothing is missed.
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Families kept informed
Regular phone updates, including for children living abroad.
Our home
Calm, well-kept spaces designed for living well.
Admission
How to arrange care for a family member.
You don't need to have everything decided before you call. Most families start with a conversation.
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Talk to us
Call us or send an enquiry. Tell us about your family member's health, daily needs and what worries you most.
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Visit the home
Come and see the rooms, meet the staff and talk to residents. Bring your parent with you if they can travel.
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Agree a care plan
We go through medical history, medicines, diet and routines with you and write a plan everyone understands.
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Settle in
We help with the move and give the first weeks extra attention. Families are welcome to visit often while their parent settles in.
Can we visit before deciding?
Yes, and we encourage it. Call ahead so a senior member of staff can show you around and answer your questions without rushing.
What are the visiting hours?
Families are welcome every day from 9:00 am to 5:00 pm. If you need to come outside these hours, for example after travelling from abroad, please call us first and we will arrange it.
How much does it cost?
Fees depend on the room and the level of care your family member needs. We'll explain the costs clearly after we understand their needs, with no hidden charges. Please call or send an enquiry for current fees.
What kind of care needs can you support?
We support older people who need help with daily living, medicines, mobility or ongoing monitoring. Before admission we talk honestly about your family member's health, so you know whether our home is the right place for them.
What happens in a medical emergency?
Staff are on duty around the clock. If a resident becomes unwell, we act immediately, arrange medical attention and contact the family straight away.
We live abroad. How will we stay in touch?
Many of our families do. We give regular updates by phone and can help residents make video calls home.
Contact
Talk to us about care for your family.
The quickest way to reach us is by phone. You can also send the form below and we'll call you back.